Android 11 now available for FC-6000A controller
Android 11 is now available for model units that are based on the FC-6000A Android platform.
When units with a serial number of 304060 or later are connected to the internet, they will automatically receive a notification to choose to download and install the upgrade. Or, end users can also check for the update, then select to install it by going to Settings > System > Advanced > System update.
- Warning: Before you upgrade from Android 9 to 11, ensure your device has been backed up. Also, remove any inserted MicroSD card. When it is time to update your FC-6000A from Android 9 to Android 11, please be aware that any files or settings you have on your device will not be retained on the device through the update. The information retained and restored through the operating system update will vary based on your apps and configurations. After you have upgraded your unit, you will have the option to retrieve your data backup from the cloud. For more information about backing up and restoring your Android device, please see the FC-6000A: Backup and restore Android with Google article.
Benefits of Android 11
In addition to continued security updates from Google (which are ending for Android 9), this change includes upgrades for privacy, features and APIs, and app behavior. For more information on the improvements within Android 11, visit the Android 11 web page.
Requesting an upgrade to Android 11
If you would like to upgrade previous or other FC-6000 Android 9 units to Android 11, please submit a support request to the Topcon Professional Services team and provide the IMEI number of the controller.
Note: Before you upgrade from Android 9 to 11, ensure your device has been backed up. On your device, go to Settings > Google > Backup. Tap Back up now if your device has not been backed up recently. After you have upgraded your unit, you will have the option to retrieve your data from a backup from the cloud. For more information about backing up your Android device, see the Android Help Center.
Note: The previous front-facing camera is not officially supported in Android 11. The camera may work, but full operation or continued support is not guaranteed.