Required operating system update
FC-6000 Windows model units must have OS release 20043 or higher installed to be able to activate a new inserted Micro SIM card after purchasing a compatible 4G LTE cellular data plan.
Where to download the latest required operating system
If needed, this is available to download from the Firmware & Software Updates section of the FC-6000 field controller product page.
Select and download OS update:
04/10/2020 FC-6000 OS PATCH UPDATE VERSION 20043
Micro SIM card only
Inserting a Nano SIM card adapter may damage the Micro SIM card slot header pins. If this has occurred, the unit will need to be submitted to a certified repair center.