FC-6000: SIM card will not activate

SIM card activation failure

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FC-6000: SIM card will not activate

Required operating system update

FC-6000 Windows model units must have OS release 20043 or higher installed to be able to activate a new inserted Micro SIM card after purchasing a compatible 4G LTE cellular data plan.

Where to download the latest required operating system

If needed, this is available to download from the Firmware & Software Updates section of the FC-6000 field controller product page.

Select and download OS update:

04/10/2020 FC-6000 OS PATCH UPDATE VERSION 20043

Micro SIM card only

Inserting a Nano SIM card adapter may damage the Micro SIM card slot header pins. If this has occurred, the unit will need to be submitted to a certified repair center.